Category: Physical Therapy Private Practice
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Cancellation Policy for Patients in a Physical Therapy Private Practice
Should you have one? The answer is an astounding, YES! Why? Patients must give a minimum of 48 hours advance notice prior to canceling. Why? It gives us time to put someone else in the slot who needs it. Otherwise it’s considered a “Late Cancel” and there is a $30 fee. It costs you much…
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No-Shows & Last-Minute Cancellations
What do these violations mean? Well, I know that patients can forget … and unexpected things can come up occasionally in life. That’s part of life, right? But when no-shows and last minute cancels are high for a private practice (over 5%), it usually means something else. It’s a red flag. It means that the performance of your staff,…