Category: Employee Training
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The 2 Sweetest Words You Can Say
We all want a better performing staff. We all want higher quality care and that can only come with great staff. I mean we are in the “service” based industry. We require people to run our business and provide services. There are no robots, no products to be manufactured or distributed, only services–care–that’s what we…
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Do You Want Good Staff or GREAT Staff?
There’s a big difference between “Fair” and “Good” staff. And there’s even a bigger difference from “Good” and “GREAT” staff. Which do you prefer for your business? What sort of consequences can staff have on your clinic? There are 1 of 4 things that will happen and it’s based on the impression your staff makes…
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Yelling and Confrontation
I want to thank those who shared their comments on this article and LinkedIn discussion. It’s not a conventional topic and I know it wasn’t easy for some of you to express your opinions. I’m glad that you did. I’m very aware that some of you might have some deep-rooted seeds from being yelled at yourself…
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Police Brutality and PT/OT Private Practice: What Can We Learn?
There are HUGE lesson for us to be learned as PT/OT’s in private practice. There have been a lot of videos and images of law enforcement abusing their authority to the point of brutality. The videos and incidents are eliciting anger amongst the public. Many responding in protest and outrage. It’s easy to blame the individual officers, the…