JamesPT

Tag: profitability

  • No-Shows & Last-Minute Cancellations

    —

    by

    James Ko
    in

    What do these violations mean? Well, I know that patients can forget … and unexpected things can come up occasionally in life. That’s part of life, right? But when no-shows and last minute cancels are high for a private practice (over 5%), it usually means something else. It’s a red flag. It means that the performance of your staff,…

  • Beware of This Warning Sign

    —

    by

    James Ko
    in ,

    “There’s not enough time in a day.” This is a phrase, I’m hearing a lot these days. Many private practice owners are saying it, or thinking it, much too often…and they don’t know why. This warning sign is much more serious than one might think. Don’t just pass it off as a “busy” or “bad” day.…